1. Our Commitment
HBI Holdings Australasia Pty Ltd and its Australian subsidiaries (“Hanes Australasia”, “we”, “our”, “us”) are committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and protect your personal information. By interacting with us, you agree to the terms of this Privacy Policy.
2. What is Personal Information
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not.
3. What We Collect
The type of personal information we collect depends on your interaction with us. It may include:
- Name, address, email, phone number, and other contact details
- Date of birth and identification details
- Payment information
- Records of your interactions with us (including email, phone, and online)
- Audio/video surveillance from our premises
- Information about your preferences and interests
- If you apply for a role: employment history, qualifications, and screening checks (e.g., reference, background, criminal record, eligibility to work)
We may also collect information from third parties such as public sources, related companies, your representatives, or information service providers.
4. How We Collect Information
We generally collect personal information directly from you when you:
- Subscribe to our emails or join a mailing list
- Enter a competition or promotion
- Submit an enquiry or provide feedback
- Apply for employment
We may also collect information indirectly from third parties or publicly available sources where lawful and reasonable.
5. Why We Collect and Use Your Information
We collect, use, and disclose personal information to:
- Provide and improve our products and services
- Respond to enquiries and manage customer relationships
- Conduct marketing, promotions, and competitions (with your consent where required)
- Prevent fraud and maintain security
- Comply with legal obligations
- Manage recruitment processes
- Facilitate business transactions and acquisitions
We will not use your personal information for direct marketing unless permitted by law and you have the option to opt out at any time.
6. Disclosure of Personal Information
We may share your personal information with:
- Other related companies
- Service providers assisting us with data processing, technology, marketing, payment, and logistics
- Regulatory authorities or law enforcement where required by law
Some recipients may be located overseas, including in the United States, United Kingdom, South Africa, Thailand, Hong Kong, and the Philippines. We take reasonable steps to ensure overseas recipients comply with the APPs.
7. Access and Correction
You have the right to request access to or correction of your personal information. To do so, contact us using the details below. We will respond within a reasonable time and may charge a fee for access where permitted by law.
If we refuse your request, we will provide written reasons and information on how you can complain.
8. Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes physical, technical, and administrative safeguards. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.
9. Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and user experience. Cookies do not contain personally identifiable information. You can disable cookies in your browser settings, but some features may not work as intended.
10. Complaints
If you have concerns about how we handle your personal information, please contact our Privacy Officer. We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Contact Us
Privacy Officer
Email: privacyofficeraustralasia@hanes.com
Phone: (+61 3) 8862 1400